Author: danortega@hotmail.com

People are the heart and mind of your business. Processes form the backbone of your operations. Data is the lifeblood

In the wake of the most recent (May 2017) malware attack impacting computer systems around the world, company executives are

For most companies, IT Service Management (ITSM) tools are the core hub for monitoring and managing the systems used to

Each day, with every customer transaction, employee task and business process, companies generate vast amounts of operational data that provides

How well prepared is your organization for growth? What are the challenges to making progress? One often overlooked constraint is